Microsoft Runs the Service. The Data Is Still Your Problem — Acronis Backup for Microsoft 365 by palmiq

Agentless, cloud-to-cloud backup for Exchange, SharePoint, OneDrive, Teams — and now Entra ID. Granular restore in seconds, managed end to end by palmiq.

What Is Acronis Backup for Microsoft 365?

A cloud-to-cloud, agentless backup service for the Microsoft 365 estate: Exchange Online, SharePoint Online, OneDrive for Business, Teams, OneNote — and now Entra ID, the identity layer underneath it all. It runs without hardware or agents, backs up as often as six times a day, and restores granularly: one email, one file, one site, or an entire mailbox, with search across subject, sender, recipient, dates, and file names.

The uncomfortable fact it addresses: Microsoft's shared-responsibility model. Microsoft guarantees the service stays up — it explicitly recommends third-party backup for your data. Deleted items age out of retention, ransomware syncs into OneDrive, and departing employees' mailboxes vanish with their licenses. Native retention is not backup.

Why This One

  • The Whole Tenant, One Fee

    Teams, Exchange, OneDrive, SharePoint, OneNote covered together — with storage in Acronis Cloud included, not metered as a surprise.

  • Restore in Seconds, Not Tickets

    Point-in-time and cross-tenant recovery, content preview before restore, and search that finds one attachment across ten thousand mailboxes.

  • NEW — Entra ID Backup

    Users, groups, roles, policies, and configurations backed up with relationships intact — recoverable past Microsoft's native limits. A misconfigured conditional-access policy or a malicious admin change stops being unrecoverable.

  • Group-Based Management

    Static or dynamic protection groups from your Entra ID data — new hires are protected automatically, not when someone remembers.

  • Security Underneath

    AES-256 encryption, backup frequency up to 6×/day, and monitoring with alerts — inside the same console as the rest of your Acronis protection.

How palmiq Runs It

  1. Connect & Configure

    • API-based tenant connection — protected the same day, no agents anywhere.
  2. Operate

    • palmiq monitors every backup cycle and handles restore requests — from "I deleted an email" to "we offboarded a department."
  3. Extend

Common questions

Doesn't Microsoft back up Microsoft 365?

Microsoft protects the infrastructure, not your data — its own guidance recommends third-party backup. Retention windows, sync'd ransomware, and license-linked mailbox deletion are the gaps a real backup closes.

Can we restore a single email from months ago?

Yes — granular, point-in-time restore of individual emails, files, folders, sites, or conversations, with preview and search first.

What's Entra ID backup and why care?

It's the backup of your identity fabric: accounts, groups, policies, configurations. Identity outages and malicious changes are among the hardest incidents to recover from natively — this makes them restorable.

Get Microsoft 365 properly backed up

A working session on backup strategy — including the Microsoft 365 shared-responsibility gap most businesses discover too late.