As an IT Director, CTO, or Operations Leader, you’re juggling devices, users, compliance, and threats across hybrid environments. In-house IT teams drown in tickets while strategic projects stall. palmiq’s Managed IT Services act as your outsourced technology partner, providing end-to-end protection, predictable budgeting, and enterprise-grade tools for businesses in SLED, Education, and Mid-Market sectors. From ransomware defense to employee onboarding, we handle the tech – you reclaim your time.
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Why palmiq? The All-in-One IT Partner
Microsoft Gold & AWS Partner
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Full-Stack Expertise
Endpoints, networks, cloud, security, and compliance – no tool left behind.
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Proactive, Not Reactive
AI-driven monitoring stops issues before they impact users.
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Cost Predictability
Flat-rate pricing with no surprise fees.
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Industry-Specific Compliance
Pre-built frameworks for FERPA, CJIS, HIPAA, and PCI DSS.
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Top IT Headaches We Solve
(Dynamic subheadlines based on visitor industry)
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For SLED/Education
Our Fix: FERPA-compliant device management + zero-trust network access.
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For Mid-Market Commercial
Our Fix: 24/7 help desk + automated employee onboarding/offboarding.
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For Healthcare
Our Fix: HIPAA-compliant patch management + microsegmentation.
Core Managed IT Services
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Endpoint-to-Cloud Management
- Device Lifecycle Management: Provision, secure, and retire laptops, mobile devices, and IoT.
- Unified Monitoring: Track performance, threats, and compliance across Windows, macOS, Linux, and cloud.
- Automated Patching: Critical updates for OS, firmware, and third-party apps (Java, Adobe, etc.).
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Network & Infrastructure
- Firewall/Wi-Fi Management: Optimize Cisco, Meraki, Fortinet, and more.
- SD-WAN Optimization: Prioritize VoIP, video conferencing, and cloud apps.
- Backup & Disaster Recovery: Immutable backups + tested failover for ≤15-minute RTO.
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Cybersecurity Suite
- Managed EDR/XDR: 24/7 threat hunting for ransomware, zero-days, and insider risks.
- Email & Web Security: Block phishing, BEC, and malicious domains.
- Vulnerability Management: Continuous scanning and prioritized remediation.
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Compliance & Governance
- Policy Enforcement: Enforce encryption, MFA, and access controls.
- Audit-Ready Reporting: Generate HIPAA, GDPR, or SOC 2 reports in one click.
- Vendor Risk Management: Assess third-party security postures.
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Help Desk & Employee Support
- 24/7 IT Help Desk: Phone, chat, and ticket support for employees.
- Onboarding/Offboarding: Automated account provisioning and access revocation.
- Employee Training: Phishing simulations and security awareness programs.
METRIC
Hardware Costs
palmiq VDI
60% lower (thin clients/cloud)
TRADITIONAL PCs
High upfront + refresh cycles
Security
Centralized data, zero local storage
Vulnerable endpoints
Scalability
Spin up 1,000+ desktops in minutes
Weeks of procurement & setup
Disaster Recovery
Instant failover to backup sites
Manual rebuilds from backups
Compliance
Pre-built HIPAA/GDPR templates
Fragmented, DIY policies
Technical Integration Made Simple
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Single Pane of Glass
Manage all IT ops via the palmiq portal — or your preferred tools.
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API-First Design
Connect with Azure AD, Okta, Salesforce, and hundreds of apps.
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Zero-Trust Architecture
Enforce least-privilege access across hybrid environments.
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Partner Ecosystem
Seamless compatibility with tools you trust:
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Cloud
AWS, Azure, Google Workspace
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Security
CrowdStrike, SentinelOne, Palo Alto
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Compliance
Vanta, Drata, ConnectWise
Why palmiq for Managed IT
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Uptime with a Remedy
If we miss the agreed availability target, we credit your next invoice.
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15-Minute SLA for Critical Issues
Around-the-clock, all year.
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Certified Experts
Microsoft, AWS, CISSP, and CISA-certified team.
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No Long-Term Contracts
Month-to-month flexibility.
Ready to Transform IT from a Cost Center to a Strategic Asset?
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