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See the Attack, Understand It, Undo It — Acronis EDR by palmiq

Acronis EDR delivers AI-guided detection, investigation, and one-click response with integrated recovery. palmiq runs it in our managed EDR practice.

What Is Acronis EDR?

Endpoint Detection and Response (EDR) continuously records what happens on your computers and servers — every process, connection, and change — then uses that telemetry to detect attacks that slip past antivirus, reconstruct how they happened, and respond. Acronis EDR adds two things the pure-play tools can't: AI guidance that turns investigations from hours into minutes, and integrated recovery, because detection without a clean restore is only half an answer.

Why Acronis EDR

  • AI-Guided Investigations

    Incident summaries and attack interpretations mapped to MITRE ATT&CK, with a GenAI assistant (Acronis Copilot) you can question in plain English. Analysis and response streamlined to minutes, not days.

  • Response That Reaches Recovery

    Isolate endpoints, kill processes, quarantine threats, roll back attack changes (fully automated for ransomware) — then recover files, images, or whole systems from integrated backup. Point-security tools stop at containment; this keeps going until you're running again.

  • Full NIST Coverage

    Govern, Identify, Protect, Detect, Respond, Recover — one platform covering the framework cyber insurers and auditors ask about, including vulnerability visibility, patch management, and data protection maps.

  • Independently Tested

    SE Labs AAA rating for EDR detection, AV-TEST Top Product (06/2025: 6/6 protection, 6/6 performance, 6/6 usability), and 100% attack-step coverage in MITRE ATT&CK Evaluations (Mustang Panda scenario) — per the published results.

How palmiq Delivers It

  1. Deploy & Tune

    • One agent for EDR and backup — fewer agents, fewer conflicts, faster rollout.
    • Policy tuning and exclusions so detections stay meaningful.

  2. Watch & Respond

    • palmiq's 24/7 SOC triages every detection — 99.9% threat neutralization across the EDR estates we manage, 1,200+ threats neutralized monthly.
    • Automated response playbooks for instant remediation at scale.

  3. Prove & Improve

    • Cyber-insurance-ready evidence: EDR is now a common policy prerequisite.
    • Quarterly reviews: what was caught, what was patched, what changed.

Common questions

We already have antivirus. Why EDR?

Antivirus blocks known malware. EDR records behavior, so it catches fileless attacks, living-off-the-land techniques, and novel ransomware — and shows you exactly what happened, which antivirus can never tell you.

Does EDR slow machines down?

The Acronis agent is a single lightweight sensor handling security and backup together — one agent instead of two or three is usually a net performance gain over a typical stack.

What happens when EDR finds something?

Automated actions fire immediately (isolation, process kill, ransomware rollback); palmiq's SOC investigates, remediates, and — uniquely to this platform — restores any affected data from backup.

Is EDR enough, or do we need MDR?

EDR is the tooling; [MDR](/partners/acronis/mdr) adds the 24/7 human service on top. If nobody on your team will watch the console at night, you want MDR.

See what Acronis EDR actually catches

A private session on real detections — what EDR sees that antivirus misses, and what response looks like.

Book the EDR Session or call 703-336-9700