Everyone Already Knows How to Use It. That's the Feature.
Collaboration tools fail in the last three feet: the guest who can't join, the room system that needs five minutes of cable roulette, the phone menu nobody programmed right. Zoom won the pandemic era because it simply works — for your staff, your customers, and your board members alike. palmiq's job is making the whole platform work that way: rooms, phones, and all.
Why Zoom?
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Frictionless by Reputation
External participants join without accounts, training, or IT tickets — which matters when the person on the other end is a customer.
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Zoom Phone — the PBX Exit
A full cloud phone system on the platform you already use: auto attendants, call queues, SMS, and desk phones or softphones per person.
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Rooms That Start on One Tap
Zoom Rooms turns any space into a one-touch meeting room — with certified hardware from Logitech and Poly (see those pages).
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AI Companion Included
Meeting summaries, action items, and drafting help built into paid plans at no extra per-seat toll.
Zoom – Core Solutions
Meetings & Webinars
- Meetings, webinars, and large-event sessions under one license structure.
- Recording, transcription, and retention configured to your compliance needs.
Zoom Phone
- Number porting, auto-attendant design, and call-flow builds by palmiq.
- Analog fax/door/elevator line strategy handled — the details PBX migrations trip on.
- E911 configuration done correctly for multi-site organizations.
Zoom Rooms & Spaces
- Room design from huddle spaces to boardrooms and classrooms.
- Certified hardware kits deployed and managed by palmiq.
- Scheduling displays and workspace reservation.
The palmiq Edge
Phone Migrations Without the Horror Story:
palmiq has the porting, E911, and call-flow checklists that keep cutover weekend quiet.
One Support Line:
Rooms, licenses, network QoS, and the headsets on people's heads — palmiq owns the whole experience.