"The Wi-Fi Is Slow" Is a Ticket. Mist Turns It Into an Answer.
Half of network operations is archaeology: digging through logs to reconstruct what a user experienced hours ago. Juniper's Mist platform inverts that. Every client interaction is measured against service levels continuously, and Marvis — the AI assistant — answers questions like "why was the conference room bad on Tuesday?" in plain language, with the root cause. Now part of HPE, Juniper's AI operations run across wireless, wired, and WAN.
Why Juniper?
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Marvis, the AI That Does the Digging
Ask questions in plain English, get root causes — bad cable, DHCP exhaustion, roaming misbehavior — with the evidence attached.
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Service Levels for User Experience
Mist doesn't measure uptime; it measures whether users could connect, authenticate, and get throughput — and tells you which failed, and why.
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Self-Driving Remediation
Common fixes applied automatically or proposed with one click — fewer tickets reach humans at all.
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Wired + Wireless + WAN, One AI
EX switching and SD-WAN feed the same Mist engine as the APs — the whole path from client to cloud under one assurance model.
Juniper – Core Solutions
Mist Wireless
- AI-driven Wi-Fi 7 / 6E with virtual Bluetooth LE for indoor location services.
- Anomaly detection that catches degradation before users report it.
Wired Assurance
- EX switches cloud-managed through Mist with the same SLE model.
- Automated provisioning: connect the AP, the switch port configures itself.
WAN & Data Center
- Session Smart SD-WAN routing with per-session policy.
- QFX data-center fabrics for organizations scaling beyond the campus.
The palmiq Edge
AI Needs Good Bones:
Mist's insights are only as good as the design underneath. palmiq handles RF engineering, switch architecture, and the migration from whatever you're leaving.
Co-Managed or Fully Managed:
Your team gets Marvis; palmiq's 24/7 operations watch the alerts behind it. Both sides see the same truth.