So, what makes managing remote employees so different than typical office workers? Let's start by considering how typical office workers operate: The majority of employees work in a room with others of the same role and responsibilities. Employees tend to participate in shared tasks, such as meetings and project review sessions, and communicate with team members on a regular basis throughout the day.
When there is an issue with equipment or software for this group of employees, either someone notices it on their own, or they get a message from their manager asking if there is something wrong.
Now, let's think about remote employees: These employees do not have co-workers around them to rely on for help and guidance. Employees don't have the same opportunities to share tasks and communicate with team members throughout the day because of time zone differences and/or physical location.
If there is an issue with equipment or software, employees are likely to notice it on their own before the company becomes aware of the problem. At this point, companies need a technology partner that can help fix any problems that remote employees encounter quickly and without disrupting employee workflows.
When you have remote workers using their own equipment outside of normal business hours, it is especially important to have a technology partner that can provide proactive IT support. For example, if a remote employee's computer breaks down, they may have no alternative but to wait until the next business day before their company can fix it.
In addition, with so many of today's companies encouraging their employees to work from home, it is important that they have a technology partner that can provide support at anytime of day.
Since companies need a technology partner to properly manage the technology of their remote employees, does this mean everyone working remotely needs to be on company-provided equipment? No, not necessarily. If the business has the funds available for this investment, they may want to consider giving some employees company-provided equipment and laptops, while allowing other employees to bring their own devices. This will allow the team to customize the IT requirements based on each employee and for specific job roles.
For example, an IT manager will likely need a high-powered workstation that they can use during the business day; however, a typical office worker will be able to get by with a mid-range laptop.
The one type of company-provided equipment that every remote employee needs is separate work and home Internet connections. The reason for this is because employees are more likely to lose connection during times of poor Internet service at their homes, which can severely impact an employee's productivity.
In fact, a study conducted by the data communications company Cisco found that worldwide Internet downtime costs businesses about $14 billion every year. This is due to business disruptions caused from employees being unable to complete critical work tasks and customers not being able to purchase products from online retailers.
To make sure you have a better handle on the health of your company's Internet connection, you need to have a technology partner that can monitor your Internet performance from a central location. This will allow the team to spot potential problems before they affect your employees and cause financial loss.
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In today's digital world, companies must adapt their business models in order to succeed. With more employees working remotely than ever before, it is essential that companies have a technology partner. Their ability to provide proactive IT support and monitor company equipment will help ensure employees are empowered to do their best work within the structure of the business.
With remote workers on their own devices outside of normal business hours, businesses need a technology partner who can safely and quickly address any IT issues that arise. In addition, employees have more access to the company's technology tools and equipment. However, this also means that problems are likely to be detected by their employees on their own before business hours typically begin - meaning a business needs a technology partner who can provide at-time support.
Lastly, many businesses today encourage their employees to work from home, often giving them access to company-provided equipment. In order to protect the business from Internet problems that may impact productivity, a technology partner is needed who can monitor Internet performance from a central location at all times of day.
This need for a technology partner means that companies should not require their employees to use company-provided equipment or even the same equipment as their colleagues. Instead, they should create a system that capitalizes on the benefits of having remote workers and separates costs where it makes sense for each employee.
This way, employees can remain productive and more cost-efficiently manage their own technology without affecting the business itself. At the end of the day, this is the key to managing remote employees - empowering people while minimizing costs.
Businesses face many challenges in today's world. What used to be a local business is now a global empire, with servers all over the globe and an increase demand for employees who can work from home. More and more companies are opting for this option to save money on office space and fuel costs while providing their employees with a flexible working environment that caters to the on-the-go lifestyle of many people.
However, it is hard to manage employees from their home office . They have no physical connection with the business they work for and are bound by a cloud service that provides them only with the necessary tools to carry out their duties. This is why businesses need a technology partner who can help them manage their remote workforce.
- Consistent access to information You need your remote employees to have constant access to information so they are never out of the loop. A technology partner will implement a solution that allows everyone who works for your company to have constant access to all documents and information they need, from anywhere.
- Responding to emergencies quickly A technology partner will be able to help your remote workforce respond immediately to sudden incidents that may arise after hours or on weekends. You want a partner who is available 24/7 and can support you around the clock in case anything goes wrong.
- Reaching out to employees easily When people work from home, they often face different distractions that interfere with their productivity. A technology partner will help you communicate with your remote workforce through a collaboration platform that allows team members to send messages and deliver instant notifications to one another.
- Providing the best IT support Your technology partner should be able to manage all technology services for your remote workforce, making sure that their devices are up to date and have the necessary apps installed for them to be productive.
Finding a technology partner who can support your remote workforce is not easy. Hiring an IT support service company will give you access to a team of professionals who know how to provide companies with the information they need at all times. A technology partner is able to constantly monitor your remote workforce and provide them with the latest tools that will help them be more productive while staying on top of their game.
By partnering with an IT support service company, you can rest easy knowing that all your employees are constantly working to maintain a standard of excellence at all times. When you have one reliable company managing the technology of your team, you can focus on running your business and growing it to greater heights.
Your business has just hired a new set of employees. These new employees are going to be working from home, and will require different technology than the average employee. How should you manage these remote employees?
When your business hires remote workers for the first time, it's natural to have questions about what kind of technology they need. It's also easy to wonder how you can manage the technology they need. Fortunately, a good technology partner can make managing a remote workforce a breeze for your business.
Here's why.
One of the main reasons a business needs a technology partner when managing remote workers is that these employees need unique systems. Employees who work from home will likely be using different hardware and software than employees who commute into the office every day. This can cause wide variances in their computing experience, which makes it difficult for the business to ensure adequate computing power for each worker.
Fortunately, a technology partner can provide your business with laptops and desktops that will meet the unique requirements of remote employees (and you'll only need to pay for these machines once). They can even set up cloud storage or network drives for your workers. Because they understand the needs of remote employees, your technology partner can provide computing power that is better than what you could usually afford to pay for individual employees.
Additionally, your technology partner can supply software that works best for remote workers, including online email and other web-based programs that allow employers to monitor productivity easily.
And finally, your business needs a technology partner because they will be able to manage the technology your remote workforce uses. Your technology partner can help you organize a remote management team to keep the networked computers of your workers up-to-date and running smoothly. They'll also be able to offer support for devices that are not under warranty, which is something that individual employees would generally need to pay for themselves.
In short, your business needs a technology partner to help manage the unique technologies of remote employees. With their expertise, you'll be able to provide your workers with better computing experiences than ever before.
For more information about how palmiq can provide your business with reliable technology for remote employees, please give us a shout at (703) 336-9700.
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