The 3 AM Restore Guarantee
Ransomware at 3 AM Friday. Back to Work Monday Morning.
Acronis-backed backup and cyber protection, fully deployed by palmiq engineers in 14 days — and proven with a real, documented restore test in your first 30. If we don’t deliver both, your onboarding is free.
Book My Free Fit AssessmentFree, 20–30 minutes. We’ll test whether the backup you have right now actually restores.
Acronis Platinum partner — top 1% of Acronis partners globally · palmiq, engineer-first MSP since 2018
An Untested Backup Isn’t Protection. It’s a Guess.
The green checkmark proves nothing. Your backup software reports “completed” every night. That means a job ran. It does not mean your files, your server, or your patient records come back. The only proof is a restore — and if nobody has ever watched one, you don’t have proof. You have a setting.
Ransomware doesn’t keep business hours. Attacks land on Friday nights, on holiday weekends, at 3 AM — when nobody is at a desk and the person who set up your backup years ago doesn’t answer. The worst possible time to run your first-ever restore is the night you actually need one.
Your insurance carrier is already asking. Cyber-insurance renewals now commonly require proof of tested backups and MFA. “We bought backup software” doesn’t satisfy a renewal form — and it won’t satisfy a claims adjuster after an attack.
The 3 AM Restore Guarantee
Acronis-backed backup and cyber protection, fully deployed by palmiq engineers in 14 days, with a documented restore test inside your first 30 days. Not installed and forgotten — installed, tested, and proven in writing.
- Environment audit
palmiq engineers map every server, workstation, cloud app, and shared drive, so nothing important is left unprotected.
- Deployment, done for you
We install and configure everything. Your old backup keeps running in parallel until the new one passes its restore test — a zero-risk switch.
- Restore test with a written report
We restore real systems and real data, then hand you the document that proves it: the paper your insurer, bank, or board wants to see.
- Quarterly restore drills
Every quarter we restore again and update the report, so “it worked once” never quietly turns into “it used to work.”
- Ransomware response runbook
A written, step-by-step plan for the worst night your business could have: who to call, what to shut off, what to restore first.
- Monthly protection report
One page, in plain English, every month: what’s protected, what was blocked, and what changed.
- Acronis security awareness training
Short, ongoing lessons that teach your staff to spot a phishing email before they click it.
How It Works
Step 1 — Free Fit Assessment (20–30 minutes).
We test whether your current backup actually restores, and tell you plainly where you stand. Many businesses learn on this call that theirs doesn’t — better to hear it from us than from ransomware.
Step 2 — 14-day deployment.
palmiq engineers deploy Acronis-backed backup and cyber protection across your environment — done for you, while your existing backup keeps running in parallel.
Step 3 — 30-day restore test.
Inside your first 30 days we run a real restore, watch your systems come back, and hand you the written report. From then on, quarterly drills keep it proven.
The Guarantee, in Plain Words
If palmiq doesn’t complete your deployment and pass a real, documented restore test within your first 30 days, your onboarding is free. No fine print, no partial credit. We either prove your data comes back, or the setup costs you nothing.
Book My Free Fit AssessmentWho Stands Behind It
palmiq is an Acronis Platinum partner — the top 1% of Acronis partners globally. Platinum means direct escalation paths into Acronis and engineers who work in this platform every day.
We’ve been an engineer-first MSP since 2018, with engineering teams in the US and Latin America. Our partners include Microsoft (Gold partner), Fortinet, Veeam, CrowdStrike, and SentinelOne.
We won’t show you borrowed testimonials. We’d rather show you your own restore working — that’s what the Fit Assessment is for.
Common Questions
- Isn’t switching backup systems risky?
- It would be — if we switched first and tested later. We do the opposite. Your current backup keeps running untouched while we deploy the new one beside it. Nothing is turned off until the new system passes a real restore test. That’s the zero-risk switch.
- Will the migration cause downtime?
- Deploying backup isn’t like replacing a server. Your team keeps working while the protection is installed and configured in the background. If any step needs a restart, we schedule it with you, outside business hours.
- We already have backup software. Why would we need this?
- You might not — that’s exactly what the free Fit Assessment answers. If your current backup passes a real restore test, we’ll tell you so and shake your hand. If it doesn’t, you’ll be glad you found out on a Tuesday afternoon instead of during an attack.
- How long does the Fit Assessment take?
- 20 to 30 minutes. We look at your current backup and test whether it actually restores. You leave with a straight answer either way — nothing to buy, no strings.
- What happens after the first 30 days?
- The proving never stops. Quarterly restore drills, a monthly protection report, an up-to-date ransomware runbook, and ongoing staff training — so the answer to “would we survive an attack tonight?” stays yes, every quarter, in writing.
Find Out If Your Backup Actually Restores
Free Fit Assessment — 20 to 30 minutes.